Resource Manager

Resource Management

Remote, Remote

Resource Manager:
Resource management sits at the intersection of client teams, discipline teams, and operations. The Resource Manager supports and executes resource management processes; acts as talent advocate for the creative, development, and digital strategy departments; maintains freelance budgets and databases; complies with internal contracting policies; and develops and distributes resource management reports. This role reports to the resource management lead.
Ongoing management of full-time resources:
• Manage and solve for day-to-day resource requests, escalating issues to the resource management lead
• Lead and participate in weekly resourcing meetings
• Provide informed casting suggestions based on a complete understanding of resource skill sets and employees’ career paths
• Maintain searchable database of skill sets and category experience from all on-staff employees
Ongoing management of freelance resources
• Develop and manage to monthly freelance budget to maximize profitability
• Approve weekly time sheets and invoices for all contract employees, reviewing for internal code usage, utilization, and compliance with budgeted project hours
• Manage freelance and vendor contracts and relationships • Negotiate rates with freelancers and vendors
• Comply with internal contracting policies for all freelance and temp resources
• Actively maintain freelance database/pool, updating with internal feedback once a freelance assignment is complete
• Proactively identify talent gaps and source freelance resources to fill those gaps, as needed
Onboarding support
• Ensure contractors are set up with appropriate equipment and codes in Workamajig, liaising with IT as necessary
Hard skills
• Proficient in Microsoft Excel
• 3-5+ years of experience working at an agency or a similar fast-paced environment
Soft skills
• Proactive, self-sufficient, and intrinsically motivated
• Hardworking, always providing creative solutions to problems
• Strong interpersonal skills; proven ability to build trust quickly
• Organized and detail-oriented
• Excellent communication skills
• Because of the nature of the role, there will be exposure to sensitive information; confidentially is key
*Project management background a plus