Account Director

Account Management

Saratoga Springs, New York

Account Director

This role requires extreme attention to detail and strong organizational skills. You’ll be responsible for providing leadership in account management, including day-to-day account activities and strategic guidance to clients. You must have a solid understanding of all things digital. And, we’ll require you to work with other agency account leaders to facilitate optimal client service and a quality experience.

What it takes: 

  • Ability to think strategically, creatively and collaboratively
  • Excellent understanding of the digital marketplace and ad formats
  • Effective presentation, mentorship and client-facing skills 
  • Ability to effectively lead and collaborate with multiple team members 
  • Partners with clients, internal partners and vendors to build brands 
  • Delivers strategic client presentations, recommendations and annual brand plans
  • Takes ownership of the financials health of accounts
  • Supports new business initiatives and pitches
  • Develops new ideas that align with customer and brand goals
  • Communicates broad understanding of client’s industry, business, customers and needs to inform strategic and tactical planning
  • Management and mentorship of junior team members - coaching, training and identifying areas for growth and providing feedback on an ongoing basis


  • Agency experience (8 to 10 years) in a pharmaceutical or healthcare marketing agency 
  • Active client service management, working directly with clients and executing projects
  • Bachelor’s degree or higher
  • Media, analytics and measurement experience
  • Requires travel  

We’re ready to have you hit the ground running—are you? First step…apply today!