Client Relationship Director

Leaderboard

Charlotte, North Carolina

Leaderboard Branding, a Fingerpaint company, is a global naming and branding firm that delivers strategic insights and world-class creativity to every client, on every engagement. Built on the tenets of put people first and take pride in your work, we strive to develop strong and strategic partnerships with healthcare, biopharma, consumer, and B2B companies. Leaderboard is seeking passionate, talented people, excited about branding, to become significant contributors to our company and the future of the branding industry.

Overview of the Role:

The Client Relationship Director key areas of responsibilities are as follows:

  • Lead client engagements from beginning to completion – managing internal teams and client relationships
  • Establish relationships with new clients and nurturing business relationships with existing clients
  • Act as trusted advisor to clients using a consultative-based approach with key decision makers in an organization
  • Contribute to the creation of proposals and statements of work
  • Support Leaderboard client teams on project-related deliverables to ensure timely delivery of best in class materials
  • Support Senior Executive team on strategic new business activities including project scoping and pricing
  • Facilitate cross-selling and upselling of additional services within client relationships

 

Ideal Candidate:

  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Energetic, enthusiastic and able to work under pressure to meet deadlines and achieve key business targets
  • High level of analytical competency, exceptional organizational skills, and excellent attention to detail
  • Great customer service skills, strong business acumen, and problem-solving skills


Requested Background and Experience:

  • 5+ years of professional experience required. Branding / advertising /pharmaceutical / healthcare experience a big plus
  • Proven account management or B2B business development experience required
  • Bachelor’s Degree required
  • Well versed in the Microsoft suite of products (Excel, PowerPoint, Word, etc.)
  • Experience with Hubspot, Pardot or Salesforce (or like tool) needed
  • Online and in-person presentation skills needed

 

About Leaderboard Branding:

Leaderboard Branding was built with a better way in mind. We partner with clients to give them the freedom to explore what their brands could be. Leaderboard Branding is committed to supporting and encouraging diversity, inclusion, and respect. Leaderboard offers competitive salaries and an excellent benefits package that includes fully paid medical insurance premiums for employees and their dependents and a matching 401k plan. Learn more at leaderboardbranding.com.