Account Supervisor

Account Service

Saratoga Springs, NY

This role requires extreme attention to detail and strong organizational skills. You’ll be responsible for providing leadership in account management, including day-to-day account activities and strategic guidance to clients. You must have a solid understanding of all things digital. And, we’ll require you to work with other agency account leaders to facilitate optimal client service and a quality experience.

What it takes

  • Ability to think strategically, creatively and collaboratively
  • Excellent understanding of the digital marketplace and ad formats
  • Effective presentation, mentorship and client-facing skills 
  • Ability to effectively lead and collaborate with multiple team members 
  • Partners with clients, internal partners and vendors to build brands 
  • Delivers strategic client presentations, recommendations and annual brand plans
  • Takes ownership of the financials health of accounts
  • Supports new business initiatives and pitches
  • Develops new ideas that align with customer and brand goals
  • Communicates broad understanding of client’s industry, business, customers and needs to inform strategic and tactical planning
  • Management and mentorship of junior team members - coaching, training and identifying areas for growth and providing feedback on an ongoing basis

Know-how

  • Minimum of 6 years of agency experience in a pharmaceutical or healthcare marketing agency
  • Active client service management, working directly with clients and executing projects
  • Bachelor’s degree or higher (preferred)
  • Media, analytics and measurement experience
  • Requires travel

We’re ready to have you hit the ground running—are you? First step… apply today!