Digital Production Manager


Saratoga Springs, NY

We are looking for an associate director level digital producer to lead our team in the Saratoga Springs, New York office. This role is a true player/coach who not only mentors and develops the members of the team, but also manages digital work for key clients. This person is the subject-matter expert for the process and technologies involved in the development of websites, mobile apps, email campaigns, and digital media drivers. Excellent communication skills are a must, along with the ability to manage multiple concurrent tasks successfully.

Core Responsibilities:

  • Guide project teams through all phases of digital projects, including strategy, content creation, design, development, and quality assurance
  • Partner with digital strategy and development leads to produce a technical approach, estimate, and timeline for complex digital projects
  • Gather and document the technical requirements of a project
  • Interface with external brand and IT teams to facilitate project needs
  • Collaborate with the development lead to identify resources for digital projects
  • Ensure internal and freelance teams understand their assignments, due dates, priorities, and budget
  • Participate and occasionally lead client meetings
  • Manage, mentor, and develop the digital production team
  • Develop and educate internal teams on the development process, best practices, and related tools

What it takes:

  • 8+ years of digital production experience in an agency environment
  • Deep knowledge of web, app, email, and user experience best practices
  • Expertise in the digital development life cycle, as well as waterfall and agile methodologies
  • A team player with strong time-management skills, the ability to motivate others to deliver excellence, and poise and focus under pressure
  • Excellent communication and collaborations skills
  • Proficient in Microsoft Office suite and Jira
  • Ability thrive—and keep a great sense of humor—in a fast-paced, deadline-driven environment

Bonus Points

  • BA/BS degree
  • Pharma experience
  • Certifications in key technologies
  • Web development experience

All Fingerpainters are currently working safely from their homes but we look forward to the day when we can all be back together in our offices. If you have any specific questions on working remotely now or in the future, please feel free to drop us a line in your application.