Careers
Operations

Resource Management Coordinator

Cedar Knolls, NJ

Resource management sits at the intersection of client teams, discipline teams, and operations. The resource manager supports and executes resource management processes; acts as talent advocate for the creative, development, and digital strategy departments; maintains freelance budgets and databases; complies with internal contracting policies; and develops and distributes resource management reports.
 

The resource manager maintains constant knowledge of current and upcoming projects and how they will impact creative and shared resources.

Know-how:

  • Ongoing management of full-time resources
  • Vet day-to-day resource requests and anticipate potential workflow issues, escalating to the resource management leadMonitor daily, weekly, and monthly workloads 
  • Participate in weekly resourcing meetings
  • Maintain searchable database of skill sets and category experience from all employees
  • Maintain PTO calendar
  • Approve weekly time sheets and invoices for all contract employees, reviewing for internal code usage, utilization, and compliance with budgeted project hours
  • Facilitate time sheet training for all new hires (full-time and freelance)
  • Manage freelance and vendor contracts and relationships
  • Comply with internal contracting policies for all freelance and temporary resources
  • Actively maintain freelance database/pool, updating with internal feedback once a freelance assignment is complete
  • Proactively identify talent gaps and help to source freelance resources to fill those gaps, as needed
  • Provide onboarding support
  • Collaborate with office administrator on seating assignments for new hires (full-time and freelance)
  • Ensure new hires (full-time and freelance) are set up with appropriate equipment and codes in Workamajig, liaising with IT as necessary

What it takes:

  • Basic working knowledge of Microsoft Excel with a strong desire to learn more
  • 1 to 3 years of experience working at an agency or a similar fast-paced environment
  • Project management background a plus
  • Proactive, self-sufficient, and intrinsically motivated
  • Excellent attention to detail
  • Ability to multitask and manage constantly changing needs and priorities
  • Hardworking, always providing creative solutions to problems
  • Strong interpersonal skills; proven ability to build trust quickly
  • Because of the nature of the role, there will be exposure to sensitive information; confidentially is key